This article features listening practice and common telephone communication dialogues from New Cambridge Business English (Beginner) Unit 4a, helping

This article explains how to handle complaints effectively through apologies, empathy, and solutions, using an English listening example. It also summ

This article provides English listening practice on expressing preferences during informal negotiations and explains how to write emails to a supervis

This article is based on New Cambridge Business English (Elementary) Unit 17a, focusing on the discussion of internal and external recruitment strateg

This article introduces how to manage tone in video emails for English business communication, including distinguishing between formal and informal la

This article provides an English listening practice passage that demonstrates how to describe and introduce services in English. Through real examples

This article provides an overview of Business Communication Course 3: A Comprehensive Guide to Negotiation and Planning Skills. It covers the importan

This article introduces the Presentation Skills course in the University of Washington’s Business English Communication Skills Specialization. The cou

This article provides a detailed explanation of how to use direct and indirect expressions in English writing and communication. It explores different

This article introduces common expressions used in English phone and video messages, along with polite communication skills to make messages clearer,

This article analyzes a business English video call dialogue focused on making an appointment and pitching a product, helping learners improve their l

This article features selected listening exercises from 'New Cambridge Business English (Beginner) Exam 12', covering workplace meetings, job choices,

This article analyzes professional practices to improve meeting efficiency, including starting on time, taking turns to speak, polite interruptions, a

This article provides a comprehensive analysis of the English listening course, covering key skills for effective presentations and visual design, inc

This article presents techniques and tips for non-native speakers delivering English presentations, including the use of prosody, pauses, and intonati