Listening Collection:University of Washington: Business English (Socializing/Meetings/Planning/Negotiations/Presentations)

This article analyzes coffee shop location strategies through the cases of Starbucks and Cafe LaDra, exploring how to optimize customer experience and

This article explains how to effectively respond to customer complaints and issues over the phone, including identifying problems, actively listening,

This article is an English listening exercise simulating a brainstorming meeting where participants discuss creative flavor combinations for the next

This article introduces Seattle's geographic location, climate, city scenery, and reasons why well-known companies such as Amazon, Microsoft, and Star

This article uses the Museum of History and Industry in Seattle as a case study to explain how to plan and announce events. It covers event detail pla

This course, part of the Business English series, focuses on effective meeting skills. It covers different types of meetings, participating in and man

This article explains how to reschedule a meeting via email in English, including email structure, example phrasing, and common expressions, helping i

This article explains how to improve meeting announcement emails by comparing bad examples with effective revisions, covering subject lines, greetings

This article provides an overview of the English Business Communication course and its learning content, including self-introduction, professional net

This article explains how to handle complaints effectively through apologies, empathy, and solutions, using an English listening example. It also summ

This article provides English listening practice on expressing preferences during informal negotiations and explains how to write emails to a supervis

This article introduces how to manage tone in video emails for English business communication, including distinguishing between formal and informal la

This article provides an English listening practice passage that demonstrates how to describe and introduce services in English. Through real examples

This article provides an overview of Business Communication Course 3: A Comprehensive Guide to Negotiation and Planning Skills. It covers the importan

This article introduces the Presentation Skills course in the University of Washington’s Business English Communication Skills Specialization. The cou