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[15:36] English Listening Practice: Restaurant Reservation and Customer Service Dialogues

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    This article provides practical English listening dialogues about restaurant reservations and customer service, including booking a table, confirming reservations, dress codes, and welcoming customers. Ideal for listening practice and daily conversation improvement.

    Welcome to 'English Listening Practice'! This is a listening improvement platform designed for English learners, offering 24-hour looped playback of selected listening materials, including daily conversations, news, and movie clips. Below is a selection of listening practice content compiled by Qicai website.

    Listening practice. How to reserve a table. Receive customers. I feel like eating out tonight. Do you know any good restaurants around here? Yes. There is a good Japanese restaurant on Main Street. Are you coming with me? Sounds good to me. Would you please phone the restaurant and reserve a table for us? Of course. What time would you like to have dinner?

    Hello. This is Tokyo House Restaurant. How may I help you? I want to reserve a table for two tonight. Sure. What time would you like to have dinner? Seven o'clock, please. Okay. We have reserved your table for two tonight at seven o'clock. How long will you hold a reservation? We will hold it for 15 minutes.

    I'd like to make a reservation for three on Saturday night around seven o'clock. Let me see if there are any tables available. I'm sorry. We have no availability at seven pm. Do you have anything available earlier or later? We have tables available for five pm. Five pm is fine for me.

    Do you have a dress code? No. We are pretty casual. Is there a dress code? Yes. We require a jacket and tie. What is your dress code? Our dress code is smart casual.

    Do you accept reservations? Yes. Would you like to reserve a table? Yes. I'd like to book a table for five tomorrow night at 6.30. And could we have a booth please? Sure. No problem. Can I have your name and contact number please? My name is Emma Green. The number is 1929-325-2947. Thank you, Ms. Green. We look forward to seeing you then.

    Good afternoon. Welcome to Cowboy's Steakhouse. How many people are in your party? There are just two of us. Would it be possible to have a window seat? Yes. That would be no problem. Please follow me to your table.

    Welcome. Do you have a reservation? Yes. I have a reservation under Henry Walker. One moment please. Here we are, Henry Walker, Table for two at seven o'clock. That's right. Mr. Walker, your table is ready. Please step this way.

    Could we have a table for three please? Sorry. All our tables are full now. Would you like to wait? How long is the wait? About 30 minutes. Okay. We'll wait. Great. May I have your name please? Yes. It's Miller. Ms. Miller. We have a table ready for you. Please come with me.

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Vocabulary Guide

Listening ComprehensionListening Comprehension
  • contact

    noun

    1. close interaction

    e.g. they kept in daily contact
    they claimed that they had been in contact with extraterrestrial beings

    2. the act of touching physically

    e.g. her fingers came in contact with the light switch

    Synonym: physical contact

    3. (electronics) a junction where things (as two electrical conductors) touch or are in physical contact

    e.g. they forget to solder the contacts

    Synonym: tangency

    4. a thin curved glass or plastic lens designed to fit over the cornea in order to correct vision or to deliver medication

    Synonym: contact lens

    5. a channel for communication between groups

    e.g. he provided a liaison with the guerrillas

    Synonym: liaisonlinkinter-group communication

    6. a communicative interaction

    e.g. the pilot made contact with the base
    he got in touch with his colleagues

    Synonym: touch

    7. the physical coming together of two or more things

    e.g. contact with the pier scraped paint from the hull

    Synonym: impingingstriking

    8. a person who is in a position to give you special assistance

    e.g. he used his business contacts to get an introduction to the governor

    Synonym: middleman

    9. the state or condition of touching or of being in immediate proximity

    e.g. litmus paper turns red on contact with an acid

  • reserve

    noun

    1. the trait of being uncommunicative
    not volunteering anything more than necessary

    Synonym: reticencetaciturnity

    2. formality and propriety of manner

    Synonym: modesty

    3. armed forces that are not on active duty but can be called in an emergency

    Synonym: military reserve

    4. a district that is reserved for particular purpose

    Synonym: reservation

    5. an athlete who plays only when a starter on the team is replaced

    Synonym: substitutesecond-stringer

    6. something kept back or saved for future use or a special purpose

    Synonym: backlogstockpile

    7. (medicine) potential capacity to respond in order to maintain vital functions

  • reservation

    noun

    1. the act of keeping back or setting aside for some future occasion

    2. the act of reserving (a place or passage) or engaging the services of (a person or group)

    e.g. wondered who had made the booking

    Synonym: booking

    3. an unstated doubt that prevents you from accepting something wholeheartedly

    Synonym: mental reservationarriere pensee

    4. something reserved in advance (as a hotel accommodation or a seat on a plane etc.)

    5. a statement that limits or restricts some claim

    e.g. he recommended her without any reservations

    Synonym: qualification

    6. the written record or promise of an arrangement by which accommodations are secured in advance

    7. a district that is reserved for particular purpose

    Synonym: reserve

  • wait

    noun

    1. the act of waiting (remaining inactive in one place while expecting something)

    e.g. the wait was an ordeal for him

    Synonym: waiting

    2. time during which some action is awaited

    e.g. instant replay caused too long a delay
    he ordered a hold in the action

    Synonym: delayholdtime lagpostponement

  • availability

    noun

    1. the quality of being at hand when needed

    Synonym: handinessaccessibilityavailableness

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