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- Complete Guide to Writing Follow-Up and Thank-You Emails in English
Complete Guide to Writing Follow-Up and Thank-You Emails in English
- University of Washington: Business English (Socializing/Meetings/Planning/Negotiations/Presentations) Tip:It takes [7:36] to read this article.
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Tip: This site supports text-selection search. Just highlight any word.Let's look at an example follow-up email. Read these questions and then read the email to find the answers. So what makes a good follow-up email? Let's look at writing one step by step. As always, we'll begin with the subject line. Remember, the subject line should be a short noun phrase which tells the recipient the main point of the email. In this example, the writer probably wants to set up a meeting in Seattle. Can you tell what the email will be about by these subject lines? In this email, the writer probably wants a formal introduction to someone the reader knows called Filson. How about this one? Here, the writer probably wants to recommend a new app that might be useful for the reader's company. And this one, the writer is likely going to request some information about a partner company in Argentina.
So we've written our subject line. Next, of course, we write the greeting. As you learn before in module three, the greeting you use depends on your relationship. In most cases, a follow-up email will be friendly and more informal. So something like, hi, Jesse, would be acceptable. Otherwise, using dear and the first name is a good choice. Now, for the opening sentence, here you want to remind the reader where you met. You can also make a positive comment like these examples. If you want to be a little more indirect, you can start with a phrase like this. Then mention where you met. Then write something specific about the conversation. You can then include the purpose of the email. Usually, we would use more neutral language. To make the purpose sound less abrupt, we can use a word like anyway before the purpose. Anyway, is used when the topic before is slightly different. For example, where we met and gets the reader back to the main purpose of the email.
We can finish the email with a friendly closing sentence, inviting the reader to respond if appropriate. So to summarize, here is how to write a follow-up email. Make sure there is a clear subject line. After the greeting, remind the reader where you met and also mention something specific. Then give the reason why you are writing. Finally, add a friendly closing sentence. Let's now do a short quiz to review what you have learned about writing a follow-up email.
In the next lesson, you will learn how to write a simple email, thanking someone for inviting you to an event. Do you remember the email from the last lesson inviting someone to a reception? Well, let's look at the thank you email that Jesse Robinson sent after he attended the reception. Before you read the email, look at these questions then find the answers in the email. Again, let's look at writing a thank you email step by step. Here are some common general subject lines that you can use in a thank you email or you can be more specific by mentioning the event.
Next, we write the purpose. We can use thank you for, followed by a noun phrase or the ING form of the verb. If you want to be more informal, you can start with thank you or thanks. Then it's a good idea to also give the other person a compliment on or comment how nice the event was. You should also mention something specific about the event. Enjoy and appreciate are almost always followed by an object. With enjoy, we can use both a noun or an ING form of the verb. With appreciate, we can use a noun or sometimes your and the ING form of the verb. This is more formal. You can then add a sentence to show that you want to keep in contact. And here is a useful phrase if we want to do something in return for the other person. For example, if you bought me lunch during a visit to your city, I might want to offer to buy you lunch when you visit Seattle.
In the closing sentence, it is also common to repeat the thank you. To summarize, here is how to organize a thank you email. First, you should express thanks in the opening sentence. Then give a compliment or say something nice about the event. Next, you should make a specific comment about the event. Maybe how helpful it was. Then you can write a sentence that shows you want to keep in contact. And finally, restate the thank you in the friendly closing sentence. To complete this section, we're going to ask you to do a short quiz on some of the language that is common in a thank you email. So now you know how to write a follow up email and a thank you email. To finish this lesson, you're going to put what you've learned into practice in a short writing assignment. Thank you.
- appreciate
verb
1. increase the value of
e.g. The Germans want to appreciate the Deutsche Mark
Synonym: apprizeapprise
2. gain in value
e.g. The yen appreciated again!
Synonym: apprizeappriserevalue
3. be fully aware of
realize fullye.g. Do you appreciate the full meaning of this letter?
Synonym: take account
4. recognize with gratitude
be grateful for5. hold dear
e.g. I prize these old photographs
Synonym: prizevaluetreasure
- compliment
noun
1. a remark (or act) expressing praise and admiration
- neutral
noun
1. one who does not side with any party in a war or dispute
- module
noun
1. a self-contained component (unit or item) that is used in combination with other components
2. computer circuit consisting of an assembly of electronic components (as of computer hardware)
3. detachable compartment of a spacecraft
4. one of the inherent cognitive or perceptual powers of the mind
Synonym: facultymental faculty
- practice
noun
1. a customary way of operation or behavior
e.g. it is their practice to give annual raises
they changed their dietary patternSynonym: pattern
2. translating an idea into action
e.g. a hard theory to put into practice
differences between theory and praxis of communismSynonym: praxis
3. the exercise of a profession
e.g. the practice of the law
I took over his practice when he retired4. systematic training by multiple repetitions
e.g. practice makes perfect
Synonym: exercisedrillpractice sessionrecitation
5. knowledge of how something is usually done
e.g. it is not the local practice to wear shorts to dinner
- recipient
noun
1. the semantic role of the animate entity that is passively involved in the happening denoted by the verb in the clause
Synonym: recipient role
2. a person who receives something
Synonym: receiver
- specific
noun
1. a medicine that has a mitigating effect on a specific disease
e.g. quinine is a specific for malaria
2. a fact about some part (as opposed to general)
e.g. he always reasons from the particular to the general
Synonym: particular
- summarize
verb
1. give a summary (of)
e.g. he summed up his results
I will now summarizeSynonym: sum upsummariseresume
2. be a summary of
e.g. The abstract summarizes the main ideas in the paper
Synonym: summarisesumsum up
- indirect
adj
1. not direct in spatial dimension
not leading by a straight line or course to a destinatione.g. sometimes taking an indirect path saves time
you must take an indirect course in sailing2. extended senses
not direct in manner or language or behavior or actione.g. making indirect but legitimate inquiries
an indirect insult
doubtless they had some indirect purpose in mind
though his methods are indirect they are not dishonest
known as a shady indirect fellow3. having intervening factors or persons or influences
e.g. reflection from the ceiling provided a soft indirect light
indirect evidence
an indirect cause4. descended from a common ancestor but through different lines
e.g. cousins are collateral relatives
an indirect descendant of the StuartsSynonym: collateral
5. not as a direct effect or consequence
e.g. indirect benefits
an indirect advantage - informal
adj
1. not formal
e.g. conservative people unaccustomed to informal dress
an informal free-and-easy manner
an informal gathering of friends2. used of spoken and written language
3. having or fostering a warm or friendly and informal atmosphere
e.g. had a cozy chat
a relaxed informal manner
an intimate cocktail lounge
the small room was cozy and intimateSynonym: cozyintimate
4. not officially recognized or controlled
e.g. an informal agreement
a loose organization of the local farmersSynonym: loose
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